Privacy Policy

1. Information We Collect

At Groundalert LLC, we collect information you provide directly to us, such as when you create an account, contact us for support, or use our services. This may include:

• Name, email address, and contact information
• Company information and job title
• Technical information about your IT infrastructure
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our IT services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information in the following circumstances:

• With service providers who assist us in operating our business
• To comply with legal obligations or protect our rights
• In connection with a business transaction, such as a merger or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to delete your personal information
• The right to restrict or object to our processing of your personal information

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalized content and advertisements. You can control cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please Email us: [email protected]